I want to add more people to my event, how do I do that?

You can request to add additional participant to your event or recipients of gifts right in your portal. Each event has a policy of when you can add additional participants so makes sure to check your invoice.

Can we use Google Meet/Zoom/Microsoft Teams instead?

Each event has its own video conferencing requirements, some are designed to only run on Zoom while others can accommodate Microsoft Teams and Google Meet, it's all down to the specific event you're interested in, you'll be able to find that on each listing under the How to Join section. If, due to firewalls or other requirements you can only book events that accommodate a particular platform, let us know and we can work with you to find specific listings that meet your needs.

Is shipping extra? Do you ship internationally?

For events, standard ground shipping is included within the contiguous 48 states as long as we have the addresses in time to allow for standard delivery. For any shipments to Alaska, Hawaii, or any international locations let us know so we can send you an estimate! With shipments outside of the contiguous US, the more notice the better to allow us to better address any potential customs delays! For gifts, the shipment is stated on each product listing. Most listings have a per item shipping fee.

How far in advance do I need to submit addresses? What happens if they change?

Most orders with shipments require addresses to be submitted at least a 2 weeks in advance to make sure there's enough time to package and ship everything out. Once addresses are submitted, we generally are unable to modify them, but we may be able to expedite a second shipment to a different address if necessary at an additional cost.

How do we handle cancelling and rescheduling?

We recognize things happen and sometimes you'll need to make adjustments to your order or even cancel entirely so we do what we can to make it as flexible for you as possible. All cancellation and rescheduling fees are included on your invoice prior to payment and whenever possible we'll do our best to accommodate!

How and when do I need to pay?

A request for an event is held for two business days. Payment is required to place the order. If you need different payment accommodations please reach out to us. For any increases to headcount, you can request this right in our portal we will send you an invoice which must be paid 72 hours prior to the event.

How Elevent Works — Book a Team Event in 4 Steps

It's super simple to impress and connect groups big and small.

From gifts to events, its our job to make sure everything goes seamlessly so your teams and clients feel appreciated and enjoy themselves.

Find the Perfect Event and Gift

Choose from highly-rated events and gifts that are curated by our team of experts. Seriously, you can’t go wrong.

Book in Minutes

Book a memorable event or gift for your team or clients online in minutes. It’s easy to book and even easier to expense.

Simplify your process with Elevent invites and landing pages

Figure out who is coming, their preferences and addresses using Elevent’s platform. Use our invite and landing page templates to save time.

Keep Tabs on the Details

Shipment tracking, portal messaging, templates and reporting all in one convenient place.

Know How It Went

Get honest reviews and comments from your team or clients, right at your fingertips. There’s no guesswork on whether it was a success.

FAQs

I want to add more people to my event, how do I do that?

You can request to add additional participant to your event or recipients of gifts right in your portal. Each event has a policy of when you can add additional participants so makes sure to check your invoice.
Can we use Google Meet/Zoom/Microsoft Teams instead?

Each event has its own video conferencing requirements, some are designed to only run on Zoom while others can accommodate Microsoft Teams and Google Meet, it's all down to the specific event you're interested in, you'll be able to find that on each listing under the How to Join section. If, due to firewalls or other requirements you can only book events that accommodate a particular platform, let us know and we can work with you to find specific listings that meet your needs.
Is shipping extra? Do you ship internationally?

For events, standard ground shipping is included within the contiguous 48 states as long as we have the addresses in time to allow for standard delivery. For any shipments to Alaska, Hawaii, or any international locations let us know so we can send you an estimate!

With shipments outside of the contiguous US, the more notice the better to allow us to better address any potential customs delays!

For gifts, the shipment is stated on each product listing. Most listings have a per item shipping fee.
How far in advance do I need to submit addresses? What happens if they change?

Most orders with shipments require addresses to be submitted at least a 2 weeks in advance to make sure there's enough time to package and ship everything out. Once addresses are submitted, we generally are unable to modify them, but we may be able to expedite a second shipment to a different address if necessary at an additional cost.
How do we handle cancelling and rescheduling?

We recognize things happen and sometimes you'll need to make adjustments to your order or even cancel entirely so we do what we can to make it as flexible for you as possible. All cancellation and rescheduling fees are included on your invoice prior to payment and whenever possible we'll do our best to accommodate!
How and when do I need to pay?

A request for an event is held for two business days. Payment is required to place the order. If you need different payment accommodations please reach out to us. For any increases to headcount, you can request this right in our portal we will send you an invoice which must be paid 72 hours prior to the event.

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