Our lawyers made the below nice and legal (because that’s their job). They did let us put together this summary though, which lets us boil down everything you’re about to read in a nice, easy to understand context. Do your diligence on the below though (that’s your job). If anything doesn’t make sense or you’d like to put together custom terms, email us at email@example.com. For most companies we’re happy to oblige to fulfill your security, compliance, and privacy requirements.
Further, your data is rarely accessed with the only reasons we’d ever look at your data is if there’s a QA or security issue, or if you give us permission for the purposes of analysis and helping you with identifying problems/opportunities in your business.
When it comes to security we do a lot, this is an area that’s extremely important to our continued success. There’s a full write up here on our security page, but if you’d like our full security risk assessment, send us an email at firstname.lastname@example.org.
We may collect the following personal information from you:
We may also collect, from you, personal information about your contacts such as Name, address and email address where we can send receipts of your purchases. When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at the contact information below.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
The personal information as indicated being collected above is used for billing, identification, authentication, service improvement, research, and contact.
We may share your information with third-party business partners including museums, for instance, for the purpose of enhancing our products and services. If you do not want us to share your personal information with these companies, contact us at the contact information below.
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, to which these services may include:
In certain situations, Elevent may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to our Terms of Service (see Elevent Terms of Service), protect your safety or the safety of others, investigate fraud, or respond to a government request. If Elevent is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We do not sell, rent or share personal information with third parties without your prior consent.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. Elevent ensures that all source code, files and data remain private and confidential. Due to the sensitive nature of source code we take this very seriously and make it our primary concern for all customers. We restrict access to personal information to Elevent employees, contractors and agents who need to know that information in order to operate, develop, or improve our service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If you have any questions about the security of your personal information, you can contact us at the contact information below. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Upon request Elevent will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or by contacting us at the contact information below. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
Elevent acknowledges that you have the right to access your personal information. Elevent has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Elevent’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.