Winter Resort Vacate-tion: Escape & Engage!

Frequently asked questions

• Does this event work well for a group of people that are located around the world (not just in the US)?

  Definitely! All of the trivia and game content we use is specifically designed to be relevant for players, no matter what country they are joining from!

• Does this event work well for a large group of people (40-997 people)?

  Absolutely! Our event format ensures that everyone is engaged in the main room, is able to comfortably connect with small teams in breakout rooms, and has a blast throughout!

• Do you offer discounts for larger events?

  If your projected attendance is over 40, it would be our pleasure! Simply click the "Ask A Question" button on the right side of the screen, let us know how many people you estimate will attend, and we’ll gladly send you a custom quote.

• Does this event work well with a group that’s smaller than the minimum attendance you have listed?

  You can definitely enjoy this soiree with less than the minimum attendance listed! You could actually enjoy it with as few as 2 folks if you’d like. The one thing to keep in mind is that you would just need to pay for the minimum (as this is the lowest amount we can charge to cover the costs of leading the soiree). But smaller groups like this are oftentimes extra fun & engaging!

• After I book, can I ask to increase or decrease the estimated attendance?

  100%! As long as you message us at least 12 hours before your event start time, we will gladly add or subtract the requested amount. If you want to increase the expected headcount, you will receive an invoice adjustment to easily pay for the extra people. If you want to decrease the expected headcount, you would see a refund show up within 5-7 business days.

• I’m not positive how many people will play. Is it OK if more/less people show up than what I project?

  Absolutely! Our simple event format was purposefully designed so that attendance fluctuations don’t affect how we host. Whether 5 people show up or 50, our host will welcome them warmly and make sure they have a blast connecting through fun! *Please note - If the actual attendance goes above the projected attendance, no sweat! You will simply be charged for these extra players after the soiree. If the actual attendance is below the projected attendance, no refunds will be given.

• How much time will be spent in the Main Room (with everyone) versus in breakout rooms (on teams).

  Roughly ⅔ of the event is experienced in the main room while ⅓ is enjoyed in breakout rooms.

• Will you be available on the date/time I have in mind? Even if it’s an unusual time?

  We can almost guarantee we will be! We have over 20 friendly and experienced hosts spread out around the world. This large team was assembled to ensure we’re almost always available when you want to have a blast with your group. *Please note - You can see our calendar by clicking the “Make a Reservation” button and then picking a date/time. If you can select the date/time you have in mind, we’re free! You will not be charged by simply checking a date/time in this way.

• Would we be able to have our event be on Microsoft Teams, Google Meets, WebEx, etc?

  Zoom is our preferred platform as it provides the most seamless and impressive experience overall. It's also faster and has features that are designed with events in mind (versus meetings). That said, we ABSOLUTELY understand that some organizations highly prefer to use other platforms! If that's the case here, we're definitely open to the idea of hosting your event on other platforms. If you want to go that route, feel free to reach out to us in advance to find out if your circumstance would work well. This can be done by simply clicking the "Ask a Question" button on the right side of the screen and asking us if the platform/scenario you have in mind is feasible.

• Is it OK if players log in late or leave early?

  Definitely! Our flexible format makes it easy to ingratiate folks who arrive late and easily roll with people leaving early.

• Can you remotely host this event in a hybrid or in-person capacity?

  Definitely! Our friendly host is broadcast live on a TV at your venue to lead in-person players through a fun & social experience. Virtual players will enjoy the same festive activities by simply clicking the video link to login. These soirees are super simple to plan, cost effective, easy to set up on event day & extremely impressive for everyone who joins.

• When will the event start/players be let in from the waiting room?

  The host will login to start the waiting room 10 minutes before the event start time. They will then let people in from the waiting room at the exact event start time. If you (the event organizer) show up earlier, we’ll gladly let you in roughly 3 mins before the event starts to say hello!

• Who do you donate money to when an event is booked?

  Donating is our second favorite thing to do (second only to hosting fun & engaging events)! To ensure we give to a cause you believe in, we’ll gladly give to the charity of your choice!

• Can I request that teams stay the same throughout?

  Absolutely! We can keep the same team combination throughout the event if you feel that fits your plans better.

• Do I (the group leader) have to be at the event?

  Nope! Our events are fully hosted so it will go smoothly whether you’re there or not. If you do decide to attend, we highly encourage you to join in the fun as we’ll take care of everything!

• Do players have to turn their cameras on the entire event?

  This event is all about having fun and connecting in a comfortable atmosphere. Therefore, they make the call based on their comfort level!

• Will players have to perform or be singled out in front of the entire group?

  Nope! Most of the talking they’ll be doing will be in small groups of 3-5 people (while in breakout rooms). If they feel like talking in the main room, great! If not, they can easily chat out their thoughts or stay silent while with everyone. It's up to them!

• Can I provide a list of the exact teams we want to be grouped together?

  Yes! If you’d like to go the predetermined team route, you would simply need to send us a list of teams at least 8 hours in advance so our host knows how you want to group everyone!